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Kunnskapsbase
General
Palette Software Support Portal
4
How do I get a login to the support portal?
First time logging in to Palette Software Support Portal
How do I change the language setting in the support portal?
How do I report a security incident?
PaletteArena error messages
7
Rollen er ikke autorisert til å signere raden
Aktiviteten resulterte i en feil og kunne derfor ikke gjennomføres. Kontroller feltene og forsøk igjen.
Ingen rolle med tilstrekkelig høy beløpsrettighet har signert fakturaen
Konteringen er ikke tillatt etter gjeldende konteringsrelasjoner
Regelverket for fakturaen er ikke oppfylt Følgende fullmaktsgrupper kan ikke benyttes i flyten
Se alle 7 artikler
Invoice log
9
I recieve the message "Subquery returned more than 1 value. This is not permitted when the subquery follows =, !=, <, <= , >, >= or when the subquery is used as an expression" in the invoicelog, why?
Why can't I see my scanned invoices in the invoice log?
Why does an invoice have the message "More than one supplier matches the scanned supplier number" in the invoicelog?
Can I add an image to an invoice in the invoice log?
Why is the transfer flag set automatically in the invoice log?
Se alle 9 artikler
General
8
Where can I find user guides for PaletteArena?
Adobe Reader - Problems viewing PDF files
Show invoice from external system
Adobe Reader - PDF is opened in a new window/tab
We are experiencing problems with Kerberos SSO
Se alle 8 artikler
PaletteInvoice
17
Invoice goes to the default company (wrong)
Role receives message "No role with a sufficiently high authorization amount has signed the invoice", why?
Why do I receive message "The invoice has been changed by another user. Please reload it"?
How do I control if the period i Palette is open or not?
How do I inactivate a role?
Se alle 17 artikler
PaletteMaster
2
A reminder is sent every 5-10 minute, why?
We are not receiving any e-mails, invoices are not being imported, and the integration is not working. What's happening?
PaletteArena: Administration
5
Deactivate User (Role)
I'm trying to add a temporary user, but is says "No" under User added. Why?
How do I add a temporary user to my role?
How do I create a new company in Palette?
What is default objects on Accounts?
PaletteArena: General
1
Is it possible to set Cost center for fee linked to flow- and posting proposal
PaletteArena: License
2
How much have we used of our PaletteArena licence?
Activating a change in your license
Rapporter
0
Readsoft
1
When I try to open a ReadSoft module, I get the message "The database is locked for administration."