PaletteMaster

A reminder is sent every 5-10 minute, why?
This problem is most common when a user has sent an invoice for info to more than one recipient, and made a typo one of the e-mail addresses. It can also ha...
Tue, 19 Feb, 2019 at 2:24 PM
We are not receiving any e-mails, invoices are not being imported, and the integration is not working. What's happening?
If none of the jobs in PaletteMaster are running according to schedule, it's most likely because the service Palette Mainenance Service is not running....
Tue, 19 Feb, 2019 at 3:27 PM
How do I add a new user in PaletteMaster?
Only if your company has control over PaletteMaster it is allowed for you to add a new user in PaletteMaster. To add a new user, an existing user needs ...
Tue, 10 Sep, 2019 at 9:28 AM
How much of our Palette licence have we used?
To make sure that you don't exceed the maximum number of invoices before the end of the year, do as following: Log in to PaletteMaster. Select En...
Thu, 12 Sep, 2019 at 8:41 AM
Reminders are not being sent
One or more users does not receive reminders Start by controlling that the task under Maintenance Service is running. The task name is usually called “Send...
Thu, 12 Sep, 2019 at 1:48 PM