General
User guides for all versions of PaletteArena are available in our webb portal, PaletteNet. You need a separare login, in order to be able to login there. If...
Thu, 10 Jan, 2019 at 3:39 PM
Since Adobe released a new update of Adobe Reader in the middle of January 2017, many of our customers have reported issues with PDF files in PaletteArena. ...
Tue, 29 Jan, 2019 at 1:12 PM
It's possible to have a link from an ERP, or other external system, to a corresponding invoice in PaletteInvoice. This is done using a URL according to...
Tue, 29 Jan, 2019 at 3:58 PM
If you have changed your mail server you need to update the following in Palette. To be able to change this you need to have access to your application serv...
Wed, 11 Sep, 2019 at 11:48 AM
If the invoice image is opened in a new window or tab when you open an invoice, you need to check the settings in your PDF viewer, usually Adobe Reader. ...
Tue, 29 Jan, 2019 at 2:14 PM
PaletteArena Maintenance Service is a Windows service that has to be started, so that all the scheduled tasks in PaletteMaster can be executed automatically...
Wed, 11 Sep, 2019 at 11:47 AM
If you are experiencing problems with Kerberos SSO and want us at Palette to help you trouble shoot, we will need to verify the settings on your server. Ple...
Tue, 29 Jan, 2019 at 3:38 PM
The standard limit for files that are imported to Palette is around 8MB. The limit applies to alla types of files that are attached; i.e. contracts, invoice...
Fri, 8 Feb, 2019 at 10:12 AM
In Palette, you can access various functions by using keyboard shortcuts. Below is a list of the keyboard shortcuts that can be used as standard. Shortcuts...
Tue, 12 Feb, 2019 at 9:16 AM
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Thu, 12 Sep, 2019 at 2:05 PM