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Palette Software Support Portal
How do I get a login to the Palette Support Portal?
First time logging in to Palette Software Support Portal
How do I change the language settings in the support portal?
How do I report a security incident?
PaletteArena error messages
Role does not have permission to sign the line.
The activity generated an error and thus could not be completed. Check your values and try again.
No role with a sufficiently high authorization amount has signed the invoice!
Account posting not permitted according to current posting relationships
Rules for invoice not met The following permission groups have been added to the flow:
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PaletteInvoice: Invoice log
I receive the message "Subquery returned more than 1 value. This is not permitted when the subquery follows =, !=, , >= or when the subquery is used as an expression" in the invoicelog, why?
Why can't I see my scanned invoices in the invoice log?
Why does an invoice have the message "More than one supplier matches the scanned supplier number" in the invoicelog?
Can I add an invoice image to an invoice in the invoice log?
Why is the transfer flag set automatically in the invoice log?
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Where can I find user guides for PaletteArena?
Adobe Reader - Problems viewing PDF files
Show invoice from external system
We have changed our SMTP-server, what changes do I need to do in Palette?
Adobe Reader - PDF is opened in a seperate window/tab
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Invoice goes to default (wrong) company
Role receives message "No role with a sufficiently high authorization amount has signed the invoice", why?
Why do I receive message "The invoice has been changed by another user. Please reload it"?
How do I control if the period i Palette is open or not?
How do I inactivate a role?
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A reminder is sent every 5-10 minute, why?
We are not receiving any e-mails, invoices are not being imported, and the integration is not working. What's happening?
How do I add a new user in PaletteMaster?
How much of our Palette licence have we used?
Reminders are not being sent
Deactivate user (role)
I'm trying to add a temporary user, but is says "No" under User added. Why?
How do I add a temporary user to my role?
How do I create a new company in Palette?
What is default objects on Accounts?
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Is it possible to set Cost center for fee linked to flow- and posting proposal
How much have we used of our PaletteArena licence?
Activating a change in your licence
What to do when licence reporting isn't working. "Less than 10 days left to report use of licence..."
I want to search for all invoices that are still active and overdue. How can I do that?
Why do I receive error message: "Transaction (Process ID 84) was deadlocked on lock resourses with another process and has been chosen as the deadlock victim" when searching in Reports?
How can I find invoices that a role has active in its inbox and should process?
How do I run a maintenance plan in ReadSoft INVOICES?
What does the message "Unable to initialize accelerator card with the scanner." mean?
I can't start up ReadSoft Verify on my computer. What do I do?
Why do I get a message that says "Licensed number of users already reached"?
How do I restart the FlexLM server/license server?
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