General

Where can I find user guides for PaletteArena?
User guides for all versions of PaletteArena are available in our webb portal, PaletteNet. You need a separare login, in order to be able to login there. I...
Thu, 24 Jan, 2019 at 4:31 PM
Adobe Reader - Problems viewing PDF files
Since Adobe released a new update of Adobe Reader in the middle of January 2017, many of our customers have reported issues with PDF files in PaletteArena. ...
Tue, 29 Jan, 2019 at 1:13 PM
Show invoice from external system
It's possible to have a link from an ERP, or other external system, to a corresponding invoice in PaletteInvoice. This is done using a URL according t...
Tue, 29 Jan, 2019 at 4:02 PM
Adobe Reader - PDF is opened in a new window/tab
If the invoice image is opened in a new window or tab when you open an invoice, you need to check the settings in your PDF viewer, usually Adobe Reader. ...
Tue, 29 Jan, 2019 at 2:17 PM
We are experiencing problems with Kerberos SSO
If you are experiencing problems with Kerberos SSO and want us at Palette to help you trouble shoot, we will need to verify the settings on your server. Ple...
Tue, 29 Jan, 2019 at 3:44 PM
Is there a limit for how big files can be that are imported to PaletteArena?
The standard limit for files that are imported to Palette is around 8MB. The limit applies to alla types of files that are attached; i.e. contracts, invoic...
Fri, 8 Feb, 2019 at 10:12 AM
Are there any keyboard shortcuts in Palette?
In Palette, you can access various functions by using keyboard shortcuts. Below is a list of the keyboard shortcuts that can be used as standard. Shortcuts...
Tue, 12 Feb, 2019 at 9:20 AM
How to get in contact with Support by phone - for Scandinavian customers?
Support in Finnish/English +358 9 42 73 48 00 Open: 8am-4:30pm, Mon-Fri (GMT +2 hours)
Fri, 1 Nov, 2019 at 11:31 AM